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Account Balance

Workspace route: /customer/billing/accountBalance (under your clinic’s /admin address).

Entry: Customer > Billing > Account Balance

Workspace: Staff, Admin. Available actions depend on your permissions and enabled features.

Purpose

Review stored balance information and access balance change actions.

Common actions

  • Check current balance
  • Start a recharge
  • Review balance change records

Notes

  • Check the customer and current balance before submitting a top-up, cash-out, or item refund. See Rules & FAQ for their different effects.
  • For questions about amounts, refunds, points, package redemption, permissions, or audit history, continue with Rules & FAQ.