Customer Appointments

Workspace route: /customer/appointment (under your clinic’s /admin address).

Entry: Customer > Appointments

Workspace: Staff, Admin. Available actions depend on your permissions and enabled features.

Purpose

Review a customer’s appointment history and continue follow-up actions.

Common actions

• Review appointment history
• Confirm appointment status
• Open booking handling

Notes

• Select the customer first, then review appointment dates and statuses before making changes.

Related rules

• For questions about amounts, refunds, points, package redemption, permissions, or audit history, continue with Rules & FAQ.